Terms of Service for the BetLab website and services

This document establishes the general rules for accessing the BetLab website and using its functionality. The terms and conditions for the purchase and payment of paid services are additionally governed by the BetLab Public Offer.

Effective date: Nov 19, 2019

Public Offer | Privacy Policy | KYC/AML Policy

1. General Provisions

1.1. These Terms of Service (hereinafter — the "Terms") regulate the procedure for accessing the website https://betlab.club, its subdomains, mobile versions, software modules, and related digital services of BetLab (collectively — the "Service").
1.2. By using the Service, creating an account, or continuing to use its functions after the publication of an updated version of the Terms, the user confirms that they have read the Terms, understand their content, and accept them to the applicable extent.
1.3. Paid information services, tariffs, payment procedures, access provisions, and other terms of paid services are regulated by the BetLab Public Offer. In the event of a discrepancy between these Terms and the Public Offer regarding a paid service, the Public Offer shall prevail.
1.4. The processing of personal data is carried out in accordance with the Privacy Policy, and user identification measures and counteraction to unlawful financial transactions are carried out in accordance with the KYC/AML Policy. These documents are an integral part of the Service usage rules to the extent they are applicable to a specific user and their actions.

2. Definitions

2.1. "BetLab", "Administration", "we" — the person or team responsible for operating the Service and providing its functionality to users.
2.2. "User", "you" — a legally capable individual using the Service, regardless of whether they have registered or purchased a paid plan.
2.3. "Account" — the user's personal section, created after registration and used to access the Service's functions.
2.4. "Content" — texts, databases, statistics, graphs, interfaces, images, software code, analytical materials, algorithms, notifications, and other objects placed or generated within the Service.
2.5. "Paid Features" — Service capabilities that are provided for a fee in accordance with the selected tariff and the Public Offer.

3. Purpose and Nature of the Service

3.1. BetLab is an information and analytical platform. The Service may provide sports statistics, match analysis tools, retroanalysis, user algorithms, ratings, notifications, predictive and other analytical materials.
3.2. The information provided in the Service is for informational and analytical purposes only. It is not financial, investment, betting, or other professional advice and should not be considered a guarantee of any result.
3.3. BetLab is not a bookmaker or casino, does not organize gambling, does not accept bets, and does not manage funds intended for betting.
3.4. Indicators, forecasts, ratings, and algorithm results are based on available data and calculation models. They may contain inaccuracies, delays, incomplete information, or differ from official sources. The user independently assesses the applicability of any information and makes decisions at their own risk.

4. Right to Use the Service

4.1. The user may use the Service only if they have the necessary legal capacity and competence. If the legislation of the user's country establishes additional age or other restrictions, the user is obliged to comply with them independently.
4.2. Functions related to payment, financial transactions, or KYC verification are available only to adult users over 18 years of age, unless a higher age is established by applicable law.
4.3. The user is obliged to ensure that access to and use of the Service are permitted by the legislation of the country or territory in which they are located.
4.4. The Administration reserves the right to restrict access to certain functions depending on the country, technical conditions, account status, tariff, security check results, or legal requirements.

5. Registration and Account

5.1. Registration is required to use certain functions. The user undertakes to provide accurate and up-to-date information and to update it promptly upon any changes.
5.2. The user is responsible for the security of their login, password, confirmation codes, and the devices used to log in. Transferring the account or access data to third parties is prohibited unless expressly permitted by the Administration.
5.3. All actions performed using the account until the Administration is notified of unauthorized access may be considered actions of the account holder, unless otherwise provided by law or proven circumstances.
5.4. If there is suspicion of hacking, loss of access data, or unauthorized use, the user must immediately change their password and contact [email protected].
5.5. The Administration reserves the right to request additional confirmation of account ownership, including email verification, phone number verification, or identity verification procedures in cases provided by law and the KYC/AML Policy.

6. Acceptable Use

6.1. The Service is provided for personal or internal professional use within the limits of the available functionality and the selected tariff.
6.2. The user is obliged to comply with applicable laws, these Terms, the Public Offer, the rules of individual functions, and reasonable security instructions.
6.3. Without the prior written consent of the Administration, the following is prohibited:
- transferring, selling, leasing, or providing third parties with access to the account;
- copying, bulk downloading, reselling, publishing, or otherwise commercially using the Content, databases, and Service results, except for expressly permitted export functions;
- using bots, parsers, scripts, robots, automated data collection tools, or circumventing technical restrictions;
- interfering with the Service's operation, creating excessive load, scanning for vulnerabilities, bypassing security measures, or attempting to gain unauthorized access;
- impersonating another person, using false data, creating accounts to circumvent restrictions or abuse bonuses, tariffs, contests, and referral programs;
- posting malicious code, illegal materials, spam, insults, threats, or content that violates the rights of third parties;
- using the Service for fraud, money laundering, financing illegal activities, or other unlawful purposes.
6.4. The Administration reserves the right to apply technical restrictions on speed, request volume, concurrent sessions, export volume, and other parameters to protect the stability and security of the Service.

7. User Algorithms and Materials

7.1. If the Service allows the creation, storage, publication, or transmission of user algorithms, settings, descriptions, or other materials, the user retains the rights to the materials they have created to the extent provided by law.
7.2. By posting materials in the Service, the user grants BetLab a non-exclusive, royalty-free right to store, reproduce, technically process, and display them to the extent necessary for the operation of the selected function and providing access to the user or the recipients specified by them.
7.3. The user guarantees that the posting and use of their materials do not violate legislation, intellectual property rights, confidentiality, or other rights of third parties.
7.4. The publication of ratings, statistics, or algorithm performance history does not constitute a confirmation of their profitability, reliability, or suitability for specific purposes.

8. Paid Features, Subscriptions, and Refunds

8.1. Current tariffs, the composition of paid features, access duration, and payment procedures are indicated on the relevant Service pages.
8.2. The conclusion of a contract for paid information services, the moment of acceptance, the procedure for granting access, renewal, termination, and refunds are determined by the Public Offer and the mandatory provisions of applicable law.
8.3. If the terms of a specific promotion, promo code, contest, referral program, or additional feature differ from the general rules, the special terms of such promotion or feature, published prior to the user's participation, shall apply.
8.4. Fees of banks, payment systems, digital asset providers, or other third parties may be charged separately and are not controlled by BetLab, unless expressly stated otherwise.

9. Data and Privacy

9.1. The procedure for collecting, using, storing, transferring, modifying, and deleting personal data is described in the Privacy Policy.
Privacy Policy: https://betlab.club/privacy-policy
9.2. By using the Service, the user undertakes to review the Privacy Policy and take reasonable measures to protect their data and account.
9.3. The Service may use technical data, event logs, cookies, and similar technologies for authorization, security, preference saving, analytics, and performance improvement. Additional information should be provided in the Privacy Policy and, if necessary, in a separate cookie policy.

10. KYC/AML and Transaction Security

10.1. In cases provided by law, the rules of payment partners, or internal security measures, the Administration has the right to request information and documents necessary to confirm identity, age, authority, source of funds, or legitimacy of a transaction.
10.2. The user is obliged to provide accurate information and not to use the Service for illegal, fraudulent, or misleading transactions.
10.3. If signs of abuse or suspicious activity are detected, the Administration reserves the right to temporarily restrict the account or a specific transaction for the period of the investigation, and to act in accordance with the requirements of competent authorities and applicable law.
KYC/AML Policy: https://betlab.club/aml-policy

11. Intellectual Property

11.1. Exclusive rights to the Service, its software code, structure, design, branding, databases, original texts, graphics, and other elements belong to BetLab or are used on a legal basis.
11.2. The user is granted a limited, revocable, non-exclusive, and non-transferable right to use the available functionality of the Service for the duration of access and exclusively in accordance with these Terms.
11.3. The provision of access does not mean the transfer to the user of any exclusive rights or the right to issue sublicenses.
11.4. Trademarks, names of sports organizations, competitions, clubs, and third-party suppliers belong to their respective owners. Their mention for analytical purposes does not imply partnership or official endorsement, unless expressly stated otherwise.

12. Third-Party Services and Data Sources

12.1. The Service may contain links, widgets, payment solutions, data, or integrations of third parties. Such third parties operate on the basis of their own terms and policies.
12.2. BetLab does not control the availability, content, or security of third-party resources and is not responsible for their actions, except in cases where such liability cannot be limited by law.
12.3. Sports statistics and other data may come from external providers. The update time, completeness, and accuracy of such data may depend on third parties, technical channels, and official sources.

13. Availability, Updates, and Maintenance

13.1. The Administration strives to ensure stable operation of the Service, but does not guarantee its uninterrupted or error-free availability.
13.2. The Service's operation may be temporarily limited due to maintenance, updates, emergencies, provider actions, network failures, cyberattacks, government requirements, or other circumstances beyond the reasonable control of BetLab.
13.3. The Administration reserves the right to change the interface, the composition of functions, technical requirements, and the methods of providing the Service. Significant changes to paid services are applied in accordance with the Public Offer and mandatory legal requirements.

14. Suspension and Termination of Access

14.1. The user has the right to stop using the Service at any time. To delete the account and personal data, a request must be sent to [email protected], unless another method is provided in the personal account.
14.2. The Administration reserves the right to temporarily restrict or terminate access in the event of a violation of these Terms, security threats, illegal activity, misuse of functionality, failure to pass mandatory verification, or as required by law.
14.3. When possible and without creating a security risk, the user may be provided with information about the reason for the restriction and how to contact support.
14.4. The consequences of terminating paid access and the possibility of refunds are determined by the Public Offer and applicable law.

15. Disclaimer of Warranties

15.1. The Service and its Content are provided "as is" and "as available". To the extent permitted by law, BetLab makes no implied warranties of merchantability, fitness for a particular purpose, continuity, error-free operation, or achievement of expected results.
15.2. BetLab does not guarantee profitability, return on investment, accuracy of forecasts, absence of losses, or achievement of performance indicators shown in historical data, ratings, demonstration materials, or user algorithms.
15.3. The user is solely responsible for decisions made based on the Service's data and must consider financial, legal, and other risks.

16. Limitation of Liability

16.1. To the extent permitted by applicable law, BetLab is not liable for indirect damages, lost profits, loss of data, business reputation, or usability arising from the use or inability to use the Service.
16.2. BetLab is not responsible for the consequences of inaccurate data, user actions, third-party actions, payment providers, telecommunications operators, statistics providers, and other circumstances beyond the reasonable control of the Administration.
16.3. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory legal provisions.
16.4. If the law allows for contractual limitation of total liability, its limit for claims related to a specific paid service shall not exceed the amount actually paid by the user for such service during the three months preceding the event giving rise to the claim. This limitation does not apply if otherwise established by mandatory legal provisions.

17. Force Majeure

17.1. A party shall be released from liability for non-performance of obligations caused by circumstances that it could not reasonably foresee or prevent, including communication and power outages, data center failures, government actions, military actions, mass cyberattacks, natural disasters, and other force majeure circumstances.
17.2. The party affected by such circumstances shall take reasonable measures to mitigate their consequences and restore performance of obligations.

18. Changes to the Terms

18.1. The Administration reserves the right to periodically update these Terms due to changes in functionality, legislation, security requirements, or the Service's operating model.
18.2. The new version is published on the /terms page with the effective date indicated. For material changes, the Administration may additionally notify registered users through available means.
18.3. Changes are not retroactive unless otherwise required by law. Continued use of the Service after the new version comes into effect constitutes acceptance of the updated Terms; if the user disagrees, they must stop using the Service.

19. Applicable Law and Dispute Resolution

19.1. These Terms are governed by the laws of Ukraine, unless otherwise provided by mandatory provisions of the law applicable to the user.
19.2. Before going to court, the user and the Administration shall seek to resolve the dispute through negotiations and a written claim. The claim shall be sent to [email protected] and must contain contact information, a description of the circumstances, and the claimant's demand.
19.3. The request shall be reviewed within a reasonable time, generally not exceeding 10 business days, unless a longer period is required for verification of circumstances or is established by law.
19.4. If the dispute is not resolved, it shall be subject to consideration by a competent court in accordance with the rules of jurisdiction and applicable law.

20. Final Provisions

20.1. If any provision of the Terms is found to be invalid or unenforceable, the remaining provisions shall remain in force. The invalid provision shall be applied to the maximum extent permissible or replaced by a valid provision that is most similar in meaning.
20.2. BetLab's failure to exercise any right does not constitute a waiver of that right.
20.3. Headings are used for convenience and do not affect the interpretation of the text.
20.4. If the Terms are published in several languages, in the event of discrepancies, the Russian version shall prevail unless otherwise expressly stated on the website. For users protected by mandatory provisions of local law, this rule applies only to the extent permitted by law.

21. Related Documents and Contacts

21.1. These Terms should be read together with the following documents:
- Public Offer — https://betlab.club/public-offer
- Privacy Policy — https://betlab.club/privacy-policy
- KYC/AML Policy — https://betlab.club/aml-policy
21.2. For questions regarding the application of the Terms, account security, and Service operation, users may contact: [email protected].